RETURNS POLICY

Should the product not meet a basic level of performance, not perform the intended purpose; or not match the description or sample, we are happy to refund the product. Unfortunately if you change your mind we are unable to refund your money.

Please return the goods to us at Klik Sinkers: Suite 3/602 Wynnum Road, Morningside, Qld 4170 within 14 days of your receiving the goods. Returned goods must be in original condition and include all the original packaging. Unfortunately, shipping and handling costs are not refundable. All refunds will be made in Australian dollars (AUD) and are subject to GST.

Please report any incorrect, missing or damaged items to Klik SInkers on 0414 853 267 within 24 hours of your receiving the delivery. 

Any shipping and insurance cost involved in sending the warranty goods back to Klik Sinkers are to be met by the customer.

WARRANTY POLICY

 

All our goods are sold with a warranty to be free from any defects or faults. If you have received goods which you believe to be defective or are faulty then please call on 0414 853 267 or email scotf@kliksinkers.com so we can assess the issue and determine if there is a valid warranty claim.

Faulty goods will be replaced or repaired by Klik Sinkers at our digression. Unfortunately, no refunds can be provided in place of a warranty claim.

If the product is found in any way to be mishandled, modified, tampered with, abused or physically damaged the warranty will be void.

TERMS AND CONDITIONS

 

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, governing Kliksinkers.com's relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Kliksinkers.com and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavor to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Kliksinkers.com’s rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that Kliksinkers.com is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website.

This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Kliksinkers.com’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

PLACING ORDERS

All orders placed are subject to confirmation and acceptance by Klik Sinkers. The prices of products, services and delivery and other charges displayed on the website are current at the time of issue, however, Klik Sinkers reserves the right to change prices at any time.

Klik Sinkers retains the right to reject your offer of purchase for any reason. These may include but will not be limited to the unavailability of any product, an error in your order, or an error in the product description or price posted on the website.

Quantity in stock does not take into account the orders already placed which are yet to be processed. It is possible that an order placed earlier will receive the allocation of the part in which the quantity for it showed as in stock at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on our web site.

OVERSEAS ORDERS

Currently Klik Sinkers does not process orders from overseas through its website. Please contact us via email to discuss your individual needs and the freight charges. All international enquiries and orders should be emailed to scotf@kliksinkers.com Please include your delivery address so we can calculate shipping. Payment for all international orders will require a custom invoice to be generated.

PAYMENT

For on-line orders payments can be made using all major credit cards (Visa, Mastercard, American Express, Discover, Diners, CUP, JCB and Maestro). If you want to pay via direct deposit please email your order through and a custom invoice can be created for you. The title of the goods supplied does not pass to the customer from Klik Sinkers until the full amount is paid.

All products listed on Kliksinkers.com are in Australian dollars (AUD) and are listed exclusive of but subject to GST.

DELIVERY OF GOODS

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 3 and 14 days, depending on the delivery option.

The method of delivery will be at the discretion of Klik Sinkers. Replacement of damaged or lost items is made at the discretion of Kliksinkers.com. Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. 

FREIGHT COSTS

Freight is a flat fee of $15.40 for orders purchased through our online store. The method of delivery will be at the discretion of Klik Sinkers. 

RETURNS AND REFUNDS

Kliksinkers.com handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Returns for refund will only be accepted within 14 days of you receiving the goods. Returned goods must be in its original condition and include all the original packaging. Any incorrect, missing or damaged items received must be reported to Klik Sinkers within 24 hours of you receiving the delivery. If the item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

Returns must be carefully packed, freight paid and insured, as we cannot freight receive freight collect shipments, nor can we be responsible for loss or damage to returned parcels. We cannot accept any item that has been used, tampered with or damaged. We will credit you with your original method of payment.

The Klik Sinkers owns the title of any extra goods shipped with your order that have been dispatched in error.

In the unlikely event that you are not completely satisfied with your online order, your order can be returned for either a refund or exchange.  If you paid for shipping on your order you will receive a refund on the goods purchased, but not on the shipping and handling cost. All return shipping charges are payable by the purchaser. All refunds will be made in Australian dollars (AUD) and are subject to GST.

If the product is faulty, please see the section Warranty Claims

WARRANTY CLAIM

All goods sold by Klik Sinkers come with a warranty to be free from any defects or faults. This warranty is not transferable.  Klik Sinkers should be contacted on 0414 853 267 prior to sending any item back for refund or replacement so that an assessment can be made of the situation before shipping costs are incurred by the customer.

Goods under warranty cover will be replaced or repaired by the manufacturer as a priority. Should the product be unreplaceable or unrepairable, a refund or exchange will occur. Warranty only covers the item(s) sold by Klik Sinkers.

All warranties are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered, abused or physically damaged. Please attach a copy of the original invoice or provide the original invoice number.

Klik Sinkers is not responsible for any parcel missing in transit, on its return back to Klik Sinkers. If Klik Sinkers deem the product to have a fault, a replacement item will be sent free of charge or if this is not possible a refund will be provided.

LINKS TO OTHER WEBSITES

Kliksinkers.com may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Kliksinkers.com and the owners of those websites.

 

Kliksinkers.com takes no responsibility for any of the content found on the linked websites.

Kliksinkers.com’s website may contain information or advertisements provided by third parties for which Kliksinkers.com accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

DISCLAIMER

To the fullest extent permitted by law, Kliksinkers.com absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Kliksinkers.com gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavor to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of Kliksinkers.com to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

YOUR PRIVACY

At Kliksinkers.com, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. Kliksinkers.com respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All of the customer data Kliksinkers.com collects is secured against unauthorized use or access.

Credit card information is not stored by us on our servers.

THIRD PARTIES

Kliksinkers.com does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.

DISCLOSE YOUR INFORMATION

Kliksinkers.com may be required, in certain circumstances, to disclose information in good faith and where Kliksinkers.com is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Kliksinkers.com. 

 

Kliksinkers.com expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Kliksinkers.com will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Kliksinkers.com reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Kliksinkers.com expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and Kliksinkers.com concerning your use and access to Kliksinkers.com’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

JURISDICTION

This agreement and this website are subject to the laws of QLD and Australia. If there is a dispute between you and Kliksinkers.com that results in litigation, then you must submit to the jurisdiction of the courts of QLD.